Frequently Asked Questions
[/et_pb_text][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]Production
[/et_pb_text][et_pb_code disabled_on=”on|on|off” admin_label=”Categories” _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][/et_pb_code][et_pb_code disabled_on=”off|off|on” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#0a50a0″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”P||divi||400″ icon_color=”#22434A” use_icon_font_size=”on” icon_font_size=”20px” _builder_version=”4.19.1″ _module_preset=”default” toggle_text_color=”#0a50a0″ toggle_font=”Inter|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.2em” body_font=”Inter||||||||” body_text_color=”#333333″ body_font_size=”18px” body_line_height=”1.8em” custom_margin=”0px||||false|false” hover_transition_duration=”100ms” toggle_font_size_tablet=”16px” toggle_font_size_phone=”13px” toggle_font_size_last_edited=”on|desktop” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(46,91,97,0.2)” global_colors_info=”{}”][et_pb_accordion_item title=”Can you confirm the status of your facilities with regards to quality compliance?” open=”on” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]RIBUS uses contract manufacturers for production of all products; all RIBUS contract manufacturers are certified to GFSI-recognized schemes. Please check our Certificates & Statements page for details or request specifics here. [/et_pb_accordion_item][et_pb_accordion_item title=”Do you use tamper-evident packaging?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Nu-RICE and Nu-BAKE are packaged in heat sealed bags. All other ingredients are taped in a box, with zip tie closures on the plastic liners. [/et_pb_accordion_item][et_pb_accordion_item title=”Do you use heat-treated pallets?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, RIBUS uses heat-treated pallets. [/et_pb_accordion_item][et_pb_accordion_item title=”Do any RIBUS products include rice germ?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]RIBUS does not purchase or use rice germ in any products. However, when rice bran is removed from brown rice, often a portion of the germ goes with the rice bran, so trace amounts are possible. [/et_pb_accordion_item][et_pb_accordion_item title=”What size pallets are your products shipped on?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]All RIBUS products are shipped on GMA food grade pallets 48 inches x 40 inches. If alternative pallets (i.e. plastic) are required, arrangements can be made at a cost on a case by case basis. Please put your requirement on your purchase order and RIBUS will confirm.[/et_pb_accordion_item][et_pb_accordion_item title=”Where are your rice hulls and bran sourced from?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]The rice hulls and bran are sourced from Oryza sativa rice grown in California (USA). [/et_pb_accordion_item][et_pb_accordion_item title=” What is the composition percentage breakdown of RIBUS’ products?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Click here to view answer [/et_pb_accordion_item][et_pb_accordion_item title=”What is the water activity (aw ) of RIBUS ingredients?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Please request this data online [/et_pb_accordion_item][et_pb_accordion_item title=”What solvents are used to manufacture (e.g., Nu-RICE, Nu-MAG, etc.)?” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]Nu-RICE uses a water extraction method. Nu-MAG: Contains Nu-RICE and it too would have a water extraction. [/et_pb_accordion_item][/et_pb_accordion][/et_pb_column][/et_pb_row][/et_pb_section]